Use when a client has gone silent mid-project or after delivery — no response to emails, no feedback, no payment update. This template acknowledges the silence without accusation, gives the client an easy way back into the conversation, and sets a soft deadline for response.
Subject
Checking in on [project]
Body
Hi [Client Name],
I haven’t heard back on [project], so I wanted to check in before I close the loop on my side.
If you still want to move forward, send me an update by [date]. If I don’t hear from you by then, I’ll assume the project is paused for now and release the time I had set aside.
If you want to restart later, feel free to reach out.
Best, [Your Name]
If you've been ghosted after delivering work, FileDue makes this email unnecessary.
Stop chasing clients →Payment
Use when a friendly reminder was ignored and you need a clearer payment deadline.
Follow-Up
Use when work is paused because you still need the client’s review, notes, or approval.
Follow-Up
Use a few days after sending a proposal when the client has gone quiet.